Acceptance Cartesthire.ie provides the website to you on the basis of the following terms and conditions (“Terms and Conditions”). By accessing any page on this Cartesthire.ie Website, you agree to be bound by these Terms and Conditions. These Terms and Conditions may be updated by Cartesthire.ie from time to time by posting the updated Terms and Conditions without prior separate notification to you. You should check the Terms and Conditions each time you access the Cartesthire.ie Website to check for updates.
Cartesthire.ieWebsite You will be able to obtain information about certain Cartesthire.ie products and services on this Cartesthire.ie Website and you may also submit queries to Cartesthire.ie to receive more information.
Use The Cartesthire.ie Website and any support are provided to you at no charge and are for your personal and non-commercial use. Any support provided to you is for information purposes only. Cartesthire.ie reserves the right to make changes to the Cartesthire.ie Website; or not reply to any queries; or not provide any support in connection with the Cartesthire.ie Website. Cartesthire.ie does not wish to receive confidential or proprietary information from you via the Cartesthire.ie Website. Subject to Cartesthire.ie obligation under Cartesthire.ie the Privacy Policy please note that any information or material sent to Cartesthire.ie via the Cartesthire.ie Website will be deemed to be not confidential. By sending Cartesthire.ie information or material, you grant Cartesthire.ie an unrestricted, irrevocable licence to use, reproduce, display, perform, modify, transmit and distribute that material or information, and you also agree that Cartesthire.ie is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. You undertake not to post to or send via this website any materials that are or could reasonably be construed as: (i) defamatory, libellous, obscene, offensive, abusive, liable to incite racial hatred, discriminatory or blasphemous; (ii) in breach of any obligation of confidence or privacy or any trade secret; (iii) infringing the proprietary rights of any third party or for which you have not obtained all necessary licences and/or approvals; or (iv) violating any other law. You also agree not to transmit to or send via the website any materials which could reasonably be held to constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of any country or other competent authority, or infringe the rights of any third party enforceable in any part of the world. Cartesthire.ie reserves the right to remove any materials from the website where it reasonably suspects that such material is prohibited by this Section 3 or is otherwise inappropriate. Notwithstanding the foregoing, you acknowledge that Cartesthire.ie has no control over content on the website provided by other users neither does it purport to monitor the content of the website to ensure its accuracy, appropriateness or conformity with the principles outlined in these Terms and Conditions. You must not link to the Cartesthire.ie Website other websites which are indecent or inappropriate, and you must forthwith remove any link if Cartesthire.ie in its discretion so requests. You agree to indemnify Cartesthire.ie and Cartesthire.ie affiliates against any claim, demand, loss or damage suffered as a result of breach of this Section 3.
Disclaimer Cartesthire.ie hereby excludes all conditions, warranties, representations or other terms concerning the supply or purported supply of, failure to supply or delay in supplying any service in connection with the Cartesthire.ie Website or that the Cartesthire.ie Website is accurate, complete or up-to-date, which might but for this Section 4 have effect between Cartesthire.ie and you, or would otherwise be implied into or incorporated into these Terms and Conditions or any collateral contract, whether by statute, common law or otherwise. You understand and agree that you are using the Cartesthire.ie Website at your sole risk and that Cartesthire.ie does not warrant that the Cartesthire.ie Website will meet your requirements or that the Cartesthire.ie Website will be uninterrupted, error free or secure. Any content or services provided via the Cartesthire.ie Website or in connection with the Cartesthire.ie Website by Cartesthire.ie is done so on an “AS IS” and on an “AS AVAILABLE” basis and Cartesthire.ie makes no representations or endorsement of any kind, whether express or implied, with respect to the Cartesthire.ie Website for the content or services included in, or made available in connection with, this Cartesthire.ie Website. Cartesthire.ie reserves the right at its sole discretion, to amend or withdraw any content or services offered as part of the Cartesthire.ie Website.
Liability Cartesthire.ie , any other party (whether or not involved in creating, producing, maintaining or delivering this Cartesthire.ie Website), and any of Cartesthire.ie group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party, (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise in connection with this Cartesthire.ie Website in any way or in connection with the use, inability to use or the results of use of this Cartesthire.ie Website, any websites linked to this Cartesthire.ie Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Cartesthire.ie Website or your downloading of any material from this Cartesthire.ie Website or any websites linked to this Cartesthire.ie Website. This shall not affect your statutory rights. Nothing in these Terms and Conditions shall exclude or limit Cartesthire.ie ‘s liability for (i) death or personal injury caused by its negligence; (ii) fraud; or (iii) any liability which cannot be excluded or limited under applicable law.
Privacy Policy If you choose to register on any part of this Cartesthire.ie Website, you agree to provide Cartesthire.ie with the accurate data as requested in the registration form. For details of our use and transfer of your personal data, please refer to this privacy policy.
The information provided in a form or otherwise via the Cartesthire.ie Website will be used by Cartesthire.ie for the purpose of providing the services that you have requested by way of the Cartesthire.ie Website.
From time-to-time Cartesthire.ie, affiliates or agents might use this information for marketing purposes or to inform you about other products and services, which we think might be of interest for you. You can specify whether you wish to receive such information in the appropriate box in your registration form.
We are committed to protecting your privacy. Your personal data is held on a secure computer and manual files shall not be processed for any other purpose than those set out in this Privacy Policy. The server Cartesthire.ie uses to store this information is accessible to authorised staff only, is further connected to the Internet through a firewall and is therefore not accessible to the public.
Small pieces of information known as cookies will be installed on your computer to collect statistical information including navigation paths, number of visits, returning customers and hits per page. The only personal information that a cookie can contain is information that you provide yourself. They cannot read data off your hard disk. We use these cookies to help us determine the usefulness of the information that we provide and to see how user-friendly our website is. Cartesthire.ie does not share the information that it gathers from cookies with other non- Cartesthire.ie entities or sell it to third parties. If you prefer not to receive cookies from our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse cookies by turning them off in your browser. You are required to have cookies turned on to enable you to use the My Alerts section of the Cartesthire.ie Websites.
You have the right to access, correct, update, or delete your data by accessing the appropriate link to your profile or by submitting a request to Cartesthire.ie
We will only hold your personal information for the duration necessary to allow us to provide the services that you have requested or for any additional period as required by law.
This Privacy Policy may be amended by Cartesthire.ie from time to time. We will notify you of any material changes affecting our use of our personal data.
Trademark You must not display or use in any manner Cartesthire.ie or Cartesthire.ie trademarks or logos without Cartesthire.ie prior written permission.
Governing Law These Terms and Conditions shall be governed by and construed in accordance with Irish law. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the Irish courts.
Interpretation and application In these terms and conditions (the “Conditions”) “We”, “Us” or “Our” means Cartesthire.ie Registered Office 13 Adelaide Road Dublin 2. – Registered in Ireland and ”You” or “Your” means you the customer. You must read these Conditions in full as they set out the complete terms upon which We have agreed to provide, and You have agreed to obtain, driving tuition and car test hire from Us. In particular, You should read and accustom yourself with the follow sections: Your responsibilities (clause 4) and Lesson Cancellation Policy (clause 6) and car test hire package cancellation policy (clause 7) which will apply to You. We and Your Instructor reserve the right to charge for any lessons affected by Your failure to comply with any of these Conditions.
About Your Instructor The contract for driving tuition is solely between You and Your Instructor. You and Your Instructor are responsible for agreeing all matters relating to the timing, location and duration of individual lessons. Approved Driving Instructors (ADI’s) are governed within the industry by the Road Safety Authority. Also, Essential Driver Training (EDT) logbooks are issued by the Road Safety Authority. You must notify Your Instructor of any matters which affect your ability or entitlement to have driving tuition, for example, but not limited to, any lack, or loss, of a valid learner permit licence. Cartesthire.ie acts as agent for Your Instructor in receiving Your payments for driving tuition, other than payments made directly by You to Your Instructor. Where We make bookings with, or supplies any information or documentation to You, or processes any payments for Your lessons, they act as the agent of Your Instructor.
Driving Lessons and Car Test Hire (on the road tuition) Driving Lessons and Car Test Hire are only available to persons who meet the following criteria:
Aged 17 and over and
Who hold a valid Irish Learner Permit (Licence); and
Who are legally entitled to drive in Republic of Ireland
Your responsibilities
If You take On the Road lessons, it is Your responsibility to ensure that You have the appropriate Licence and the Licence must be presented to Your Instructor prior to the commencement of Your tuition.
Your Instructor reserves the right to refuse to provide You with tuition or to cancel any lessons You have agreed to or booked, without liability, if You fail to provide him/her with the Licence prior to Your first lesson.
Your On the Road tuition is governed by a contract between You and Your Instructor. Accordingly, You and Your Instructor are responsible for arranging the date, time, pick-up location and duration of Your lessons.
You will treat Your Instructor with respect and follow Your Instructors reasonable instructions, particularly with regard to matters affecting Your health and safety.
When booking your car test hire you must ensure that you have entered all boking details correctly including the correct date, time and test centre location, and transmission type. Refunds will not be issued should you fail to provide the correct booking details
Your balance payment for car test hire is made at the start of your pre-test lesson and test car hire bundle.
When booking your car test hire you should ensure that you are at a safe standard prior to booking. We reserve the right to withdraw our services should we feel that you are not at a safe standard to operate the vehicle for the test. If this should happen you will be charged for your pre-test training but not for the car hire.
Your Instructors responsibilities Your instructor will:
Provide You with driving tuition at the hourly rate communicated to You;
Design a course of lessons to match Your specific driving and learning needs from Your first lesson right through to Your practical test;
Provide You with on-road driving lessons which will last two hours or such other duration as You and Your Instructor will agree in advance;
Provide a presentable, modern, properly maintained and dual controlled car for each lesson;
Recommend, where appropriate, advanced courses to help You develop Your skills for: motorway driving, eco driving, driving in extreme weather conditions etc;
Give You relevant feedback during Your lessons and record Your development in the RSA Log Book at the end of each lesson;
Monitor Your progress, advise and recommend what is, in their opinion, the appropriate time to apply for Your practical driving test and where required, they will advise whether it should be subsequently rescheduled;
Provide training on a one-to-one basis with no other learner in the car
Honour the full time booked for each lesson, which should include an introduction, practical training and a debrief at the end of Your lesson;
At all times conduct themselves in a professional manner including:
being courteous and considerate to You
avoiding physical contact except in an emergency
not smoking during Your lessons
restricting mobile phone use to emergencies or for Your benefit;
Reserve the right to cancel a lesson or finish a lesson early on grounds of road safety;
Not discriminate against You and will always abide by the law;
Endeavour to be on time at the agreed pick-up point and be available for the full duration of the lesson booking, subject to any circumstances beyond their control;
Endeavour to give You 48 hours notice should a lesson need to be rescheduled;
Respond professionally to any worries or issues that You may have and try to resolve them to Your satisfaction. If appropriate, they will give You the name of the Cartesthire.ie Manager to whom You can refer the matter. If Your Instructor is for whatever reason unable to comply with their obligations to You, both We and Your Instructor reserve the right to arrange for an alternative Cartesthire.ie Instructor to provide You with some or all of Your driving tuition. We will use Our best endeavours to notify You or the alternative instructor who will provide You with Your tuition. If We or Your Instructor are unable to arrange for an alternative Instructor to provide Your driving tuition, or in the event of a mechanical breakdown of the vehicle in which You have been learning to drive, or for any other reason, the Instructor reserves the right to rearrange Your lessons for a time convenient to both You and the Instructor.
Lesson Cancellation Policy
You must give Us or Your Instructor at least 72 hours’ notice (the Minimum Notice) if You wish to cancel or rearrange a driving lesson, otherwise You will be liable to pay for 100% of the lesson fee.
Where You have pre-paid for any lesson but fail to attend or provide the Minimum Notice to cancel or rearrange the lesson, it will be counted as lesson taken for the purposes of the lesson cancellation policy and You will be liable for the lesson fee.
You will not be able to sell or transfer any driving lessons which You have pre-paid for to any third party, without obtaining Our prior consent.
Car Test Hire Package Only Cancellation Policy
You must give Us or Your Instructor at least 72 hours’ notice (the Minimum Notice) if You wish to cancel or rearrange a car test hire package, otherwise You will be liable to pay for 100% of the fee.
Where You have pre-paid for any car test hire package but fail to attend or provide the Minimum Notice to cancel or rearrange, it will be counted as a package taken for the purposes of the cancellation policy and You will be liable for the fee.
You will not be able to sell or transfer any car test hire package which You have pre-paid for to any third party, without obtaining Our prior consent.
Insurance If You are taking On the Road driving lessons, Your Instructor will carry the appropriate motor insurance, should You be involved in a collision as a learner driver whilst in control of driving the Instructors tuition vehicle.
Price Changes We reserve the right to change the price of all Our products/lessons (including special offer prices)
Payment You must pay for Your product(s), good(s) or lesson(s) in advance using the following methods:
payment via credit or debit card via our website
payment via cash made directly to Your Cartesthire.ie. Instructor.
Acknowledgement
Where You make any payments directly to Your Instructor or any of Our Instructors and the Instructor fails to pass on such payments to Us, neither We nor the Agent will be liable for any shortfalls in such payments or any missing payments or any other failure on the part of the Instructors to forward such payments on to the Agents or Us and You acknowledge that You will at all times be liable for any payments that remain outstanding to Us.
Further, You acknowledge that it is Your responsibility to ask for and to obtain appropriate receipts or other proofs, in relation to all payments You make to Your Instructor or any of Our Instructors. Where We are able to, We will endeavour to assist with any discrepancies in payments You have made without ever accepting liability for the same. If you pay directly to your Instructor, Cartesthire.ie does not accept any responsibility and these such payments will not be credited or appear on Your account.
We accept no responsibility or liability for any payments however made, being lost, delayed, misappropriated, rejected, tampered with, being short of the required amount or any overpayment on Your part. It is Your responsibility to ensure that You have sufficient funds to make all payments to Us and to ensure that You have paid Us the correct amount.
Refund Policy
You are entitled to cancel Your driving lessons at any time giving 72 hrs notice (see clause 6.1)
If You have not taken any lesson(s) at the time of cancellation You will be entitled to a full refund of any amounts paid, subject to deduction of the Refund Charge (clause 12.4).
If You have taken lesson(s) at the time of cancellation You will not be eligible for a refund on any lessons taken.
If You are entitled to a refund, You will be required to pay an administration charge of 20% of the received amount (minimum of €25 charged) to process the refund (the Refund Charge). Refunds will only given up to a maximum period of 3 years.
Where it is possible to do so, We will refund You using the same method You used to pay for your lessons. If for any reason We are unable to refund You using the same method with which You paid, We reserve the right to refund You by any other method We deem appropriate.
Gift Vouchers are non-refundable and valid for 5 years only.
When booking your car test hire you must ensure that you have entered all boking details correctly including the correct date, time and test centre location, and transmission type. Refunds will not be issued should you fail to provide the correct booking details
When booking your car test hire you should ensure that you are at a safe standard prior to booking. We reserve the right to withdraw our services should we feel that you are not at a safe standard to operate the vehicle for the test. If this should happen you will be charged for your pre-test training but not for the car hire.
Should your test be cancelled by the RSA then you must contact us in writing asap to reschedule. Our cancellation policy includes a minimum of 72 hrs notice so should the RSA cancel your test within this period you must also provide written proof of cancellation from the RSA to receive a refund to info@cartesthire.ie
In the unlikely event that the car was refused for test by the RSA you will receive a refund for the car test hire and not for the pre-test lessons. Cartesthire.ie will under no circumstances be liable for the costs of rebooking your test with the Road Safety Authority
Limitation of Liability
Neither We, Your Instructor, nor Cartesthire.ie shall be liable to You for any loss or damage caused where, and to the extent that: there is no breach of a legal duty owed to You by the relevant person or body; such loss or damage is not a reasonably foreseeable result of such a breach; any such loss or damage, or increase in the same, results from any breach or omission by You; any such loss or damage results from circumstances or matters outside of the reasonable control of the relevant person or body Neither We, Your Instructor, nor Cartesthire.ie shall, in any event, be liable for losses relating to any business interests You may have including, without limitation, lost profits, loss of opportunity or business or business interruption. You are reminded that neither We nor Cartesthire.ie are parties to the contract for driving tuition itself, which is between You and Your Instructor. This does not affect any liability that We and/or Caretesthire.ie may have for any loss or damage You may incur which is caused directly as a result of any breach (including negligence) by it or them of any legal duty owed by it or them to You. Nothing in these terms and conditions will affect any statutory rights You may have as a consumer.
We do not guarantee to provide or procure the provision of any of the services referred to in these Conditions if We are prevented from doing so in circumstances beyond Our reasonable control, including without limitations, the activities of civil government authorities, third party industrial disputes, internal industrial disputes where We have taken the reasonable steps to prevent the effects of such action on any of the services set out in these Conditions but have been unable to do so; acts of God, or severe weather conditions We reserve the right to make reasonable changes to the services referred to in these Conditions and to these Conditions for any reason We deem necessary.
Where We do make any such changes, We will give You reasonable notice of the changes. If as a direct result of such changes the services We provide to You are substantially varied to Your detriment, and where We are satisfied of the same, You may cancel Your agreement with Us by giving not less than 30 days notice in writing to Our address below.
Any refunds that You may be entitled to will be dealt with in accordance with Our Refund Policy set out above. If any provision of these Conditions is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness, be deemed severable and the remaining provisions of these Conditions shall continue in full force and effect.
Data Protection Notice Any personal data you provide will be held securely and in accordance with the Data Protection Act. We will use your personal date for the purpose(s) for which you have provided it. It may also be used for marketing, offering renewals, research and statistical purposes and crime prevention. We may however need to disclose personal data to a third party so that the service you requested could be provided. Your data may be disclosed to regulatory bodies for the purposes of monitoring and/or enforcing compliance with any regulatory rules/codes. If you give us information about another person, in doing so you confirm that they have given you permission to provide it to us to be able to process their personal data (including any sensitive personal data) and also that you have told them who we are and what we will use their data for, as set out in this notice.
Complaints Procedure
If You have any concerns or complaints about any part of Your driving tuition which cannot be resolved with Your Instructor, please contact us in writing to the address below info@ cartesthire.ie
The Customer Care team will use reasonable endeavours to respond to your written query within 2 working days.
All online vouchers will be confirmed by email. The attached document is the voucher, inclusive of the unique voucher code. The unique code is required at the time of booking.
Vouchers are valid for 5 years only from date of purchase.
When making a booking, holders must identify themselves as voucher holders and quote a voucher number at time of booking. The normal Cartesthire.ie booking terms and conditions, including cancellation of booking, applies.
Vouchers are the sole responsibility of the holder, Cartesthire.ie does not accept responsibility for vouchers that are lost, stolen or mislaid, protect them as you would cash.
All vouchers are non-refundable. Vouchers may be used for more than one transaction. Cash refunds are not permitted. Vouchers may not be redeemed for cash.
Vouchers bought over the phone will be posted to the address provided. Please allow 7-10 working days for postal vouchers.
Vouchers that have been altered or damaged in any way will not be accepted.
Minimum voucher value is €50.00.
Data collection and use are subject to the privacy policy of Cartesthire.ie. Specifically, data is only collected for the purposes of completing or supporting an activity, namely the voucher purchase or the booking process. No other use is made of the collected personal information and is not passed to third-parties without permission.
ie reserves the right to refuse redemption of a voucher and request alternative forms of payment if a voucher is fraudulently obtained or used.
ie reserves the right to alter, change and/or add to the terms and conditions of this voucher at any time without notifying the holder.
